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DBS Last:44.25

+0.02

DBS

WHEN

WiNNERS TAKE ALL

lOsers DON'T CARE anymOre.

WHEN

GENERALS TAKE ALL

sOldiers DON'T FiGHT wars anymOre.

SiNGAPORE & DBS OFF-guarded since 2004

http://www.thestandard.com.hk/stdn/std/Front_Page/FJ06Aa01.html

BANK HEADS are tOO BiG fOr theIr bOdy nOw.

tOO many GENERALS withOUT sOldiers.

WiNNERS TAKE ALL

WHEN HEAD is TOO BiG

just like Girl whose BOOBS are tOO BiG

cannOt even STAND UP PROPERLY.

BANK's TOP MANAGEMENT is OVER OVER OVER PAID.

UNtil shareholders' DiViDENDS are SUCK UP as well.

OBAMA is RiGHT tO TRiM the BANK HEADS tO FiT the undersized bOdy.

FAT GENERALS with starved sOldiers cannOt wIn any war.

tOO much FATS in the banks and corporates

Laulan ( Date: 06-Jul-2010 10:35) Posted:

Dividend yield per annum about 4 percent at today's price. Takes about 20 years to double your money if price does not change. Can do also with other counters with steady and less risk business.. hahaha.

Can't say safe or unsafe. I have not yet checked my accounts. Will do so now. LOL.

pharoah88 ( Date: 06-Jul-2010 10:38) Posted:

Left without cash ...

OFF-guarded without cash ....

Banking services disrupted but DBS says customer database safe

[REALLY nOt OFF-guarded ? ? ? ?]

[Can yOu BELiEVE ? ? ? ?]

Jeremy Koh and Janice Teo

jeremykoh@mediacorp.com.sg

SINGAPORE

And for customers who needed to access the system urgently, the network crash yesterday morning sparked anger and frustration.

Scores of DBS and POSB customers took to the social media to vent their anger.

Some said they had visited as many as five different ATMs, but were left without cash and unable to top up their cash cards to pay for Electronic Road Pricing (ERP).

But DBS is also likely to be counting the costs of the glitch that affected its entire online system, as businesses who needed to make high-value transactions would have probably turned to other financial institutions.

Analysts estimate that DBS lost at least half a day’s worth of revenue from transaction fees. DBS declined to comment on business impact yesterday.

Analysts also said the disruption may have affected up to 40 per cent of customers who conduct their transactions online.

While the breakdown was reported as early as 6.30am, DBS said in a statement that it had detected the problem at 3am.

“Our priority was to restore our systems expeditiously and ensure complete data integrity was maintained.

Our branch and ATM services were restored at 10am and all other systems were progressively restored by lunchtime,” read the statement.

Office goers were among the first to feel the impact in the morning.

At 8am, engineer Teo Thiam Chye tried to log on to DBS’ online banking services, only to find the system was down. Then he discovered that its ATMs across Singapore were out of service.

He said: “What if we need cash urgently? The reason why I want to access the Internet is that I need to check whether my cheque is cleared. I’ve a cheque that I banked in that I’m expecting to clear by today — this information I can’t get.”

Another DBS customer, Ms Daisy Wong, said: “(At) 8.30am, I went down to withdraw money, but the ATM machines were not working. (I was) so frustrated because I needed to do marketing. So I went back home.”

DBS said it regretted the unavailability of services and has set good customer service as one of its key priorities.

“During the first 1.5 hours of branch operations from 8.30am to 10am, we took proactive measures to ensure that there was minimal disruption to customers who needed cash urgently for their day-today needs,” it said in its statement.

The bank honoured all cash cheques of $500 on the spot. Customers could also withdraw cash over-the-counter.

Additional staff members were deployed to the branches and call centre.— The technical glitch that caused a seven-hour disruption of banking services yesterday of Singapore’s largest lender DBS and sister bank POSB could have resulted in delayed transactions of up to several millions of dollars.