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hlfoo2010
    20-Jul-2010 23:40  
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From Kim Eng- "HK$651M Payout Won't Hurt"

" DBS (D05.SG) +0.1% at S$14.80, rebounding from 0.3% loss at S$14.74 earlier, unfazed by need to pay HK$651 million (S$115 million) to some customers in Hong Kong who bought Lehman Brothers-linked structured derivatives products. "We believe this is unlikely to hurt DBS' earnings as it has set aside enough provisions to cover the expenses," says Kim Eng Securities, which has Buy call with S$17.80 target."

What  Paul  has to say?
 
 
junction
    20-Jul-2010 21:47  
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DBS compensates Hong Kong investors in full over the mis-selling of structured notes but not Singaporean investors.  Why?  Even Goldman Sachs had to compensate and pay penalty over the the mis-selling of the dubious structured products skewed heavily in favour of the banks. Is Singapore going to be the only country in the world whose central bank sits pretty and draw a big fat pay?

RBS recommends sell with TP of only $12  reported business times today.



incirent      ( Date: 20-Jul-2010 19:28) Posted:

From now till 30th of this month, DBS will, most probably, surge to $16 level. Load up and make a fast buck. Smiley

 
 
lowchia
    20-Jul-2010 21:31  
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On Tuesday, DBS continue to fall and close at $14.52 with low volume of 4.21 million shares traded.

The candle sticks with long upper shadow indicate most investors prefer selling down the stocks despite small buying pressure.

Both RSI & MACD are still bullish though both indicators began to trend downwards.

Important Resistance of DBS: $14.82

Immediate Support of DBS: $14.44

Currently prices are well above the 20/50/100/200 days MA thus we would not encourage buying at this moment.

Instead we would advise to profit take if immediate support at $14.44 is breached at high volume.

SEE ANALYSIS FOR TECHWAH


Otherwise our target buy price will be technical/ 20/50/100/200 days MA support at $14 if applicable
 

 
boyikao3
    20-Jul-2010 20:45  
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Sweet Dreams are made of these....err, dream on ! Smiley

incirent      ( Date: 20-Jul-2010 19:28) Posted:

From now till 30th of this month, DBS will, most probably, surge to $16 level. Load up and make a fast buck. Smiley

 
 
alexchia01
    20-Jul-2010 20:29  
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You sure?

I see DBS falling $13.74.



incirent      ( Date: 20-Jul-2010 19:28) Posted:

From now till 30th of this month, DBS will, most probably, surge to $16 level. Load up and make a fast buck. Smiley

 
 
incirent
    20-Jul-2010 19:28  
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From now till 30th of this month, DBS will, most probably, surge to $16 level. Load up and make a fast buck. Smiley
 

 
Salute
    15-Jul-2010 16:00  
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sorry, today mkt not good, but am not further abuse this "DBS"title, will stop discussion
 
 
Salute
    15-Jul-2010 15:58  
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in my incident, i would thank the security if she said, sorry I will feedback to my mgt, but not sorry, it's not my fault I am just a staff here". I often replied to this answer, but you all are a team fr the same co, just let your mgt know about it.

I really find that many service staffs here said sorry as a standard word not with help. and some don't say it as they are afraid to bear the consequences even when they know that they are wrong.
 
 
Laulan
    15-Jul-2010 15:15  
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Humans are noble when the individual's personal sacrifices are not needed.  Saying "sorry" is a honourable thing to do, but I beleive it implies admission of "guilt" of a misdeed or wrong doing to an agrieved or allegedly agrieved.   Naturally if there is no aggrieved, then saying sorry is really appreciated by all.  Hope it can be a culture here, as we need it badly. LMAO.
 
 
pointer
    15-Jul-2010 15:08  
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Hi Pharoah88,

I think that's a great article u had posted.

However, I think its not necessary to make the fonts so huge in your posts.
 

 
pharoah88
    15-Jul-2010 14:42  
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 Saying ‘I’m sorry’ without prejudice

Mak Yuen Teen

O

She went on to explain that the data she’d given to my boss for an important presentation he was due to make in a few days had contained errors. The presentation had been submitted to the conference organisers. As she continued to explain how the errors had occurred, the more senior staff said: “YT, it is not her mistake. It is my mistake for failing to check the work properly. I am responsible.”

I sat down with them and it emerged that the errors were partly caused by somebody else. But they did not try to shift the blame.

We corrected the errors, informed my boss — who took it well — and no damage was done.

Someone once said: “Employees always make mistakes. It’s whether they tell you or not.” My two staff demonstrated so many important qualities that cannot be easily assessed in an annual performance review — courage, integrity, responsibility, just to name a few. However, the fact that the opening words that came out were “I’m sorry” was important to how I reacted to the incident.

About six months after my return to Singapore in the mid ’90s, I was driving a tank of a car, a Volvo. As I had lived in and driven in a country where only tourists from strange countries like Singapore do reverse parking, I was not used to reverse parking.

One day, I reversed into the front of a brand-new Japanese car — obviously, the Japanese car had no chance. There was no one in sight and little chance that someone would have seen my deed. The devil in me wanted to drive away, but he lost. I left a message on the windscreen saying, “I’m sorry that I reversed into your car. Please contact me so that I can pay for the damage.”

A couple of hours later, the owner of the car called. He told me the accident would inconvenience him, but he was very grateful to me for taking responsibility.nce when I was on leave from the university and running the regional research office for a global consulting firm, two of my staff walked into my office. The more junior staff said: “I’m sorry, YT. I’ve made a big mistake.”

CONTRIVED APOLOGIES

There have been times when I should have said sorry, did not, and wished I had. I think much of the hostility that arises when things go badly wrong can be defused if the people involved would just have the humility to say: “I’m sorry. I could have done better.”

I am concerned about the lack of willingness of business leaders to say sorry when they or their companies have made mistakes or could have done better. In cases where some business leaders have “apologised”, the “apologies” were often evasive or non-specific and came across as contrived.

The following are “apologies” from some of Wall Street CEOs and employees, as spotted on a

• Mr Alan Schwartz, former Bear Stearns CEO: “I just simply have not been able to come up with anything, even with the benefit of hindsight, that would have made a difference.”

• Mr Chuck Prince, former Citigroup CEO: “I’m sorry the financial crisis has had such a devastating impact for our country.

I’m sorry about the millions of people, average Americans, who lost their homes.

And I’m sorry that our management team, starting with me, like so many others could not see the unprecedented market collapse that lay before us.”

• Mr Dick Fuld, former CEO of Lehman:

“What we did wrong is I believe that we did not understand the contagion of one security, one asset class to the next. I believe that we did not — and I take — I take responsibility for this — I did not see the depth and violence of this crisis … I would say that bad judgments were made regarding the market, yes.”

• Mr Lloyd Blankfein, Goldman Sachs CEO: “I heard nothing today that makes me think anything went wrong,”

Mr Gerald Levin, former CEO of Time Warner who presided over the disastrous deal with AOL, recently made an apology on CNBC’s

While it was good of him to apologise, it came almost 10 years after the event.Wall Street Journal blog:Squawk Box. He said: “I presided over the worst deal of the century, apparently ... I guess it’s time for those who are involved in companies to stand up and say: ‘You know what I’m solely responsible for it.’ I was the CEO. I was in charge. I’m really very sorry about the pain and suffering and loss that was caused. I take responsibility. It wasn’t the board. It wasn’t my colleagues at Time Warner.”

FEAR OF LIABILITY

Why have we come to this? Why is it so hard to say sorry? One reason is probably pride.

But perhaps the more important reason is the fear of legal liability when one apologises.

I was dismayed to discover on the Internet an article that says apologies are risky and that CEOs should consider eleven questions before they do so!

I was both amused and flabbergasted to discover that, in the United States, the federal government and 34 states have enacted “apology-immunity” statutes which make expressions of sympathy inadmissible. In other words, laws are needed to allow people to say that they are sorry.  It is so sad.

But I think it need not be this way, at least in Singapore. We do not have a highly litigious society and I hope we stay that way. Saying sorry often gains respect and helps prevent further damage.

I am glad the CEO of DBS, Mr Piyush Gupta, has publicly apologised to DBS and POSB customers for the recent disruption in banking and ATM services. In his letter, he wrote: “You have every right to expect uninterrupted services 24/7, 365 days a year from us and I am sorry we have failed you on that count.”

But I am disappointed that in all the many corporate sector scandals we have seen in Singapore, where shareholders have lost large sums of money through fraud, dishonesty or mismanagement, we have seldom — if ever — heard a CEO or director say they are sorry and that they could have done better.

So, what happened to my two staff?

When I left to return to the university, they told me they wanted to move on too. It became my personal mission to use my contacts to help them find good jobs because I believe the qualities they demonstrated will make them assets to any organisation.

The writer is associate professor of accounting at the NUS Business School.

 
 
pharoah88
    15-Jul-2010 13:42  
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THE  TRUTH

THE  RICH  NEVER  PAY  GST



Luostock      ( Date: 15-Jul-2010 12:12) Posted:



GST is bad for business !

In service line, some customers refuse to pay GST, to get the business the providers have to absorb the GST.

If the POSB book cannot be updated, you can try bending the book backward a bit esp the spine part. I have tried a few times and it works.

 
 
Hulumas
    15-Jul-2010 13:07  
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They thought doing and more focusing corporate banking rather than retail banking, immediately after late 2008 global financial disaster . . . . Corporate banking is squishing and no longer prospective till now!

pharoah88      ( Date: 15-Jul-2010 12:52) Posted:

my first bank current account when staring work was with DBS and i also had the POSB account too from childhood time.

After the DBS tOOk Over the POSB, i nOticed the attitude CHANGE tOwards cUstomers.

They really iNsulted lOyal customers and ignOred custOmers' service needs.

I iMMEDiATELY  clOsed  bOth  accOunts  withOUT  regrets.



Salute      ( Date: 15-Jul-2010 12:05) Posted:



Do you all often encounter the failure in the posb passbook not being able to use for update and the reason being the magnetic/sensor (the black colored portion) strip not being able to send. For me, if one or twice that is working, I am considered lucky. Almost every time couldn't work, the frontline staff told me not to have near connect of magnectic item-cellphone is ok, other cards are ok. What's the reason. Very frustrated and often asked them to tell the management to look into this matter and give proper advise or give a cover that could prevent this incident from happen...I am sure non of them suggest, because they just paid to do those known routine works.

secondly, the SMRT cards, not only me, but many encounter the "card mismatch" "card failure" kind of wording appeared when one taps the ezlink card on the sensor when enter. Well, is the fare is low its understandable, but often is not and one has to go to the pax service to ratified it. I didn't see this happened in Japan or HongKong.

The efficiency in these aspects have dropped and they don't care. Problem has to be as big scale as the recent DBS case then is able to catch the attention of the top management. It's good to make them apologise. As the service in POSB or DBS has dropped compared to UOB. UOB has enough staff to handle the crowd but DBS just cares about cutting cost and in such waiting by the clients is understandable unless you are privilege customer.......so urgly,..:(

 


 
 
Richman
    15-Jul-2010 13:07  
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Extracted from the website

DJ MARKET TALK: DBS' HK$651M Payment Unlikely To Hurt Shares
2010-07-15

 [Dow Jones] DBS' (D05.SG) obligation to pay HK$651 million (S$115
million) to many of its customers in Hong Kong who bought Lehman
Brothers-linked structured derivatives products unlikely to have major impact
on share price as provisions already made. According to DBS spokeswoman,
provisions set aside in past several quarters. 2,160 customers, about 60% of
total who bought these complex products through DBS, will be fully reimbursed,
while any payments to remaining investors will be based on merits. "They made a
fair bit of provisions in the first quarter, to the tune of S$355 million. So
if this Hong Kong payment is already provided for, there should not be any
risk," says analyst at foreign brokerage. Stock closed +1.8% at S$14.78
yesterday, likely to track broad market performance, with resistance eyed at
S$15.00, support at 5-day moving average of S$14.38.  

 
 
pharoah88
    15-Jul-2010 12:54  
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Please pOst the ANALYST's  report for ALL to SHARE.

it  is an Opportunity for ALL to shOrt ? ? ? ?



leoleo      ( Date: 15-Jul-2010 12:50) Posted:

VERY SCARY, Just read news one of the analyst cut DBS px from $18 to $12 abt 30%. Any expert Pls advice sell now or hold till report announce ?

 

 
pharoah88
    15-Jul-2010 12:52  
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my first bank current account when staring work was with DBS and i also had the POSB account too from childhood time.

After the DBS tOOk Over the POSB, i nOticed the attitude CHANGE tOwards cUstomers.

They really iNsulted lOyal customers and ignOred custOmers' service needs.

I iMMEDiATELY  clOsed  bOth  accOunts  withOUT  regrets.



Salute      ( Date: 15-Jul-2010 12:05) Posted:



Do you all often encounter the failure in the posb passbook not being able to use for update and the reason being the magnetic/sensor (the black colored portion) strip not being able to send. For me, if one or twice that is working, I am considered lucky. Almost every time couldn't work, the frontline staff told me not to have near connect of magnectic item-cellphone is ok, other cards are ok. What's the reason. Very frustrated and often asked them to tell the management to look into this matter and give proper advise or give a cover that could prevent this incident from happen...I am sure non of them suggest, because they just paid to do those known routine works.

secondly, the SMRT cards, not only me, but many encounter the "card mismatch" "card failure" kind of wording appeared when one taps the ezlink card on the sensor when enter. Well, is the fare is low its understandable, but often is not and one has to go to the pax service to ratified it. I didn't see this happened in Japan or HongKong.

The efficiency in these aspects have dropped and they don't care. Problem has to be as big scale as the recent DBS case then is able to catch the attention of the top management. It's good to make them apologise. As the service in POSB or DBS has dropped compared to UOB. UOB has enough staff to handle the crowd but DBS just cares about cutting cost and in such waiting by the clients is understandable unless you are privilege customer.......so urgly,..:(

 

 
 
leoleo
    15-Jul-2010 12:50  
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VERY SCARY, Just read news one of the analyst cut DBS px from $18 to $12 abt 30%. Any expert Pls advice sell now or hold till report announce ?
 
 
pharoah88
    15-Jul-2010 12:45  
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THE  MiSTAKE  SCAM

I experienced this in late 1990s with a FORTUNE 500  Logistics MNC.

DOUBLE  invoiced  the FREIGHT COST for every SHIPMENT.

BiLLed same amount TWiCE by two invoices (Different numbers and different dates) over two separate months.

My company's Logistics Heads just SIGNED BLINDLY and PAiD ALL BILLS every month.   ALL DIVISIONS' logistics bills  were centralised in the Logistics Department without going to the Divisions' Head for approval because of the SAP ERP system.

Once fine day, when i was reading a Project Report and nOticed two logistic cost items for the project.  Each project was supposed to have only one logistic bill.

I requested to check the two logistic invoices and discovered DOUBLE BiLLing for the same shipment.

I further requested to have all logistic bills for that year and confirmed the dOuble billing for every shipment for the whole year.

When reverted to the FORTUNE 500 Logistic Vendor,  their management just SMiLED and CLAiMED that it was just  a MiSTAKE and they will make the full REFUND of all double billing.

BUT I  sensed it as a very SHREWD  MiSTAKE SCAM

because many customers just PAID Bills  BLiNDLY OFF-guardingly . . . .

 



boyikao3      ( Date: 15-Jul-2010 12:09) Posted:

You dun understand lah. The more mistakes generated, the more money fly into their pockets. Human behaviour - Not everyone is so on the ball to rectify small mistakes - they may think, aiyah so bothersome to contact SMRT for overcharge, just be more careful next time. But these errors can be engineered into the system and when many people have mistakes, the amount collected is quite staggering !

Salute      ( Date: 15-Jul-2010 12:05) Posted:



Do you all often encounter the failure in the posb passbook not being able to use for update and the reason being the magnetic/sensor (the black colored portion) strip not being able to send. For me, if one or twice that is working, I am considered lucky. Almost every time couldn't work, the frontline staff told me not to have near connect of magnectic item-cellphone is ok, other cards are ok. What's the reason. Very frustrated and often asked them to tell the management to look into this matter and give proper advise or give a cover that could prevent this incident from happen...I am sure non of them suggest, because they just paid to do those known routine works.

secondly, the SMRT cards, not only me, but many encounter the "card mismatch" "card failure" kind of wording appeared when one taps the ezlink card on the sensor when enter. Well, is the fare is low its understandable, but often is not and one has to go to the pax service to ratified it. I didn't see this happened in Japan or HongKong.

The efficiency in these aspects have dropped and they don't care. Problem has to be as big scale as the recent DBS case then is able to catch the attention of the top management. It's good to make them apologise. As the service in POSB or DBS has dropped compared to UOB. UOB has enough staff to handle the crowd but DBS just cares about cutting cost and in such waiting by the clients is understandable unless you are privilege customer.......so urgly,..:(

 


 
 
baseerahmed
    15-Jul-2010 12:29  
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Supreme  pharoah88  Smiley

is ur keyboard faulty ..or what ?

no offence , but reading is quite difficult with the switching from UppEr caSE to loWer case .

at times its frustrating to get at the meaning of what u have typed ... 

thanks for looking into this ..Smiley


 




 







 


 



 
 
pharoah88
    15-Jul-2010 12:27  
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ENLiGHTENMENT

Luostock      ( Date: 15-Jul-2010 12:12) Posted:



GST is bad for business !

In service line, some customers refuse to pay GST, to get the business the providers have to absorb the GST.

If the POSB book cannot be updated, you can try bending the book backward a bit esp the spine part. I have tried a few times and it works.

 
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